Missed Collection |
Before you report a missed collection, remember to ask yourself the following questions;
- Was your bin/box out at the correct time?
- Was it out on the correct day?
- Was your collection day affected by a bank holiday this week?
- Did your bin/box contain the correct material?
If you still believe that your containers have not been collected through no fault of your own, please complete the form below and we will investigate this fully. |
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Type of collection |
| Type of collection | |
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Please note - The council provides assisted collections to householders who are unable to present their waste containers for emptying due to a physical or medical condition. This service involves the collection and return of all general waste and recycling containers to the usual point of storage outside the property. Residents must have already registered with the council to benefit from this service. |
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Which bin collection(s) were missed |
| Green/grey bin (General household waste) | |
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| Brown bin (Organic waste) | |
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| Burgundy bin (Plastics and cardboard recycling) | |
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Which box/bag collection(s) were missed |
| Blue recycling box (Paper) | |
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| Green recycling box (Glass, tins, cans and foil) | |
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| Textiles collection bag | |
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| Standard sized carrier bag (supplied by the resident) for small electrical items. | |
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| Clear plastic bag (supplied by the resident) for household batteries. | |
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Additional information |
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